Simplify Your Shopping Experience with Our Hassle-Free Return Policy

Our company values customer satisfaction, and we want you to be completely satisfied with your purchase. If for any reason, you are not satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange.

To be eligible for a return or exchange, the following conditions must be met:

• The product must be unopened and in its original packaging.

• The product must be in its original condition, with no visible signs of use or damage.

To initiate a return or exchange, please contact our customer service team at info@jenelletyler.com to request a return or exchange. Please provide your order number and the reason for the return or exchange.

We will provide you with a return shipping label and instructions on how to return the product. Once we receive the returned product, we will process your request for a refund or exchange within 5 business days.

Thank you for choosing our company for your skin and hair care needs. We hope you have a positive experience with our products and customer service.